with Mark J. Mitchell
This presentation provides the findings of the 2016 State of Financial Aid survey conducted by SSS by NAIS, and addresses questions such as: What are the main goals of schools' financial aid programs? How well funded, trained, and equipped are financial aid professionals to deliver the outcomes they seek? What key practices and concepts influence how practitioners make financial aid award decisions? Learn about where the industry is finding success and how we can address its most critical challenges moving forward.